Step 1 - Survey
You send us a document with all the questions you want to ask your
respondents. If you do not want to come up with all the questions
yourself, you can choose sets of questions or whole questionnaires from
Bet Survey’s library. You also send us your logos, banners, corporate
color codes, etc., that you want to use in the survey. We can customize
the survey as much as you want to.
Step 2 – Link for testing
Based on the document you send us we will build the whole survey inside
Confirmit, and send you a test link to the survey. You will then go
through the survey (as many times as you want), checking that everything
works and looks as you want it to.
Step 3 – Corrections/editing
If there are things you want to change/edit in the survey, you
communicate this to us via email (and/or phone). We will then implement
your requested changes. Through the same test link as in step 2, you
test the survey again. We go back and forth like this (steps 2 and 3)
until you are 100% satisfied with the survey.
Step 4 – Going live
We will then set the survey LIVE. The survey can be distributed in three
ways:
1) Email invitation survey (example here is a customer satisfaction
survey)
You provide us with a list of email addresses, and what email text you
want to use. We will then send out one email per address. We can send
reminders at any time based on their status. Together with the email
addresses, you can also include information you already know about each
respondent, such as gender, age, region, country, membership category,
and betting amount per month. This information can be used in skip-logic
in the survey, as well as in reporting.
2) Open survey (example: a clickable button, banner, link on a website)
We send you the live survey link, which you can then post on your
website or anywhere else.
3) Pop-Up survey (example: market research survey)
We send you a little pop-up script, which you then include in the code
of your website. The script can be set to trigger a pop-up for every
n-th visitor to that webpage.
Step 5 – Collecting response data
The minute the survey goes live you will receive a link to an online
report. The report will update automatically. Bookmark the report, and
follow the survey’s progress from day to day.
Step 6 – Closing the survey
You decide when you want to close the survey. You do not have to decide
on this before the day you actually want to take the survey “off the
air”. It could be that you want to keep the survey live until you have
reached a certain number of responses.
Step 7 – Full topline report
The online report (from step 5) is available default for 12 months. The
report shows a table and a chart for every question in the survey. You
also receive an export of all tables and charts to PowerPoint and Excel
(for presentations or further analyses).
Step 8 – Response Data Export
When the survey is closed we will send a full data export to you via
email. The export could be to for instance Excel and SPSS. You might
want to look more closely are your data, analyzing them further and in
more depth.
For more details on any of these steps, please contact us at
mail@betsurvey.com |
